Shipping policy

At Solvex Store, we aim to process and deliver orders as efficiently as possible.

Order Processing

Orders are normally processed after payment confirmation. Processing times may vary depending on product availability, order volume, weekends, public holidays, and other circumstances.

Delivery

Estimated delivery times are displayed during the checkout process or on the relevant product page where applicable.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, weather conditions, customs procedures, or other unforeseen events.

State shipping countries, estimated delivery time, shipping cost, tracking, delays, and customs/import charges where applicable.

If no specific delivery period has been agreed, applicable French consumer rules may provide additional rights regarding delivery delays.

Delivery Information

Please make sure your shipping address and contact information are correct before completing your order. Solvex Store cannot be responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.

If your parcel appears damaged upon delivery, please contact us as soon as possible with photographs and your order details.

For questions regarding your shipment, contact:

Email: gm551769@gmail.com
Phone: +33 1 22 84 33 58